Return Policy for Recyclable Materials and Used Items

1. Inspection and Acceptance

• All materials will be inspected upon delivery to ensure they meet the agreed-upon quality and condition.
• Buyers have the right to reject materials that:
  • Do not match the agreed-upon specifications.
  • Are damaged or contaminated beyond acceptable levels.

2. Eligibility for Returns

Materials may be eligible for return under the following conditions:

1. Incorrect Delivery:
   • If the materials delivered do not match the purchase order or agreement (e.g., incorrect type, quantity, or quality).
2. Damaged Materials:
   • If the materials are found to be damaged or unsuitable for recycling or repurposing upon delivery inspection.

3. Return Process

1. Notification Period:
   • The buyer must notify the seller of any discrepancies, damages, or issues within 7 days of delivery.
2. Return Authorization:
   • The seller must issue a return authorization before materials are sent back.
3. Return Logistics:
   • The seller will arrange for the collection or provide instructions for the return of materials.
   • The cost of returning materials will be borne by:
     • The seller if the return is due to their fault (e.g., incorrect delivery).
     • The buyer if the return is due to a change of mind or any other buyer-specific reasons.

4. Refund or Replacement

1. Refund:
   • If the materials cannot be replaced, a refund will be issued within 14 days of receiving the returned materials.
2. Replacement:
   • If eligible, the seller will replace the returned materials with correct or acceptable materials within 10-15 business days.

5. Non-Returnable Items

The following materials are generally non-returnable unless otherwise agreed:

• Hazardous or contaminated materials that require special disposal.
• Materials that have been altered, processed, or damaged after delivery.

6. Exceptions

Returns may not be accepted if:

• The buyer fails to notify the seller within the specified time frame.
• The materials were damaged due to mishandling by the buyer after delivery.

7. Contact Information

For return requests or inquiries, please contact us at:

• Phone: [Insert contact number]
• Email: [Insert email address]
• Office Address: [Insert company address]